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Question #1:
Why should I resell your services?
Question #2:
Q. Do you offer technical support for my clients?
Question #3:
Q. How do I add or delete features on my client's domains?
Question #4:
Q. You offer reseller accounts with unlimited domains?
What does that mean?
Question #5:
Q. Will you ever contact my clients?
Question #6:
Q. What is data transfer?
Question #7:
Q. Can I upgrade my reseller plan at any time? What is
the price to upgrade?
Question #8:
Q. What are the name servers that my clients use?
Question #9:
Q. What is the difference between a shared IP address and
a unique IP address?
Question #10:
Q. I would like to register a domain name from you for
use under my reseller account, how do I do this?
Question #11:
Q. With my reseller control panel can I create accounts
in real time?
Question #12:
Q. As a reseller am I able to have my own resellers?
Question #13:
Q. Can I share my reseller account with someone, meaning
we would both have the reseller login and password so we
would both be able to create accounts, and we would split
the costs?
Why should I resell your services?
A. As our reseller, we help you establish and build your
own brand name on the Internet, giving you total control
over the features, pricing and packaging of all the value-added
plans/packages that you can offer your customers. You are
able to setup your own Internet business without having
to make huge investments in infrastructure / servers. The
web hosting market is extremely profitable even with the
current unstable economy.
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Do you offer technical support for my
clients?
A. No you must provide direct support to your clients, we
remain anonymously in the background. However if you have
a question or issue you need help with you can contact support
directly and we will be happy to help.
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How do I add or delete features on my client's domains?
A. As our reseller we provide you total control over all
your resold accounts. You will be given access to the Reseller
Control Center, where you will find numerous online forms
to add or delete features on any of your resold accounts.
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You offer reseller accounts with unlimited domains? What
does that mean?
A: It means that as long as you stay within the bandwidth/space
limits, you can host all the domains you want. This offers
flexibility to resellers and maximizes profits.
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Will you ever contact my clients?
No, at no point will we contact any of your clients. We
bill you directly for all services and do not contact your
clients at any point.
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What is data transfer?
Your data transfer is the total number of data packets
which are transferred across the Internet to or from your
account. All reputable hosting companies must impose data
transfer restrictions in order to control their bandwidth
usage and ensure a high standard of service. To summarize, exceeding your data transfer allowance
is good news as it means you have a very busy and thus profitable
web site!
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Can I upgrade my reseller plan at any time? What is the
price to upgrade?
Yes you can upgrade your
reseller account at any time for the difference in the price
of plans.
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What are the name servers that my client use?
Our name servers are based under the domain "secureanonymous.com"
(please note the domain secureanonumous.com does not exist
so your customers will not know about us).
Or you can buy your own name servers for $49.99 per
year and your customers can use:
ns1.yourdomain.com
ns2.yourdomain.com
as their domain servers.
What is the difference between a shared IP address
and a unique IP address?
A shared IP address is the IP address of the entire server
so it is not unique to your site. A unique IP address will
allow you to access your site via a number (for example:
http://123.456.78.910 will point to the same place as http://www.yourdomain.com).
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I would like to register a domain name from you for
use under my reseller account, how do I do this?
Check Register.com and if it is available we will book it for
you
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With my reseller control panel can I create accounts
in real time?
Yes you
can create accounts in real time via your reseller control
panel with no intervention from us.
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As a reseller am I able to have my own resellers?
With your reseller account only one reseller control panel
is included, so unless you decide to give someone else access
to your reseller control panel (they would be using the
same username and password as you) then only you will have
the ability to create hosting accounts.
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Can I share my reseller account with someone, meaning
we would both have the reseller login and password so we
would both be able to create accounts, and we would split
the costs?
Yes you could do this.
However, you would both need to share the same username
and password.
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